Frequently Asked Questions

Where to lodge the complaint? Top
Complaint can be lodged at any office of ACE i.e. Directorate, Regional Offices and Deputy Directors of Districts.
What is the procedure of registering a complaint in the ACE and how it should be filed? Top
The complaint must be in writing supported with an affidavit regarding contents of complaint and a photo-copy of the Identity Card of the complainant with particulars/ address. Complaint can be submitted either by post or in person.
How long is the processing of a complaint? Top
Normally complaint is disposed off within one week. Thereafter, an enquiry is initiated which establishes the genuineness of complaint to proceed further in accordance with law if sufficient material is provided by complainant at probe stage.
What is the procedure to register a case? Top
If the enquiry conducted by an enquiry officer is proposed as valid and registeration of a case is concluded, the decisive authority depending on the case scenario orders the registeration of a case.
What is the procedure for dropping of a case? Top
On completion of investigation and case scrutiny if the allegations are not established, the case shall be dropped under the orders of the competent authority, after due legal scrutiny.
What is the procedure for departmental action? Top
If during complaint handling or enquiry holding or case investigating by the concerned officer, it is found that no criminal liability is made out, but at the same time some sufficient material is available on the record for respective department to proceed further against the official under discussion, the ACE shall move the departmental authorities concerned for departmental action (i.e. where there is no govt. loss and only procedural violation is established).
When is the arrest put into practice? Top
If arrest of the accused public servant becomes unavoidable during investigation, he may be arrested after obtaining permission from the concerned authorities but no such prior permission is necssary for the arrest of a public servant caught as a result of Trap Raid.
What is the difference when the arrest is made in case of local Police? Top
Local Police can arrest a person after registration of a case if sufficient evidences are available. However, under section 154 Cr. P.C, local police is not supposed to conduct an enquiry before the registration of a case.
Can a case be registered directly without skipping the preliminary enquiry? Top
In Trap Raid Cases, preliminary enquiry is not necessary.  
Who are the competent authorities to decide ACE cases from BS-16 and above? Top
The following authorities decide dropping of case/ departmental action:
  • Directors in cases in which public servants up to BS-17 are involved
  • Director General in cases in which public servants up to BS-18 are involved
  • Chief Secretary in cases in which officers in BS-19 and 20 are involved (except DCOs/ Administrative Secretaries)
  • A Chief Minister, in cases involving DCOs, Administrative Secretaries and officers in BS-21 and above
What is the area of jurisdiction of ex-officio deputy directors and directors? Top
The area of jurisdiction of ex-officio deputy director is the district of his posting while the ex-officio director is over his department and its attached departments.
How are trap raids arranged? Top
On receipt of complaint if the accused public servant is likely to be arrested in the act of committing a schedule offence, a raid is conducted under the supervision of judicial magistrate deputed by concerned district & session judge.
Who has the authority to review the decisions/ orders of lower officer of ACE? Top
  • The Director General may suo-moto or otherwise call for the record of any case or enquiry for the purpose of satisfying himself as to the correctness or propriety of decision taken by the Additional Director under clause (a) of Sub-rule (2) of rule 15, and of the ex-officio Additional Director and ex-officio Deputy Director under these rules, and may pass such order as may be deemed fit in each case.
  • The Chief Secretary may suo-moto call for the record of any case or enquiry, for the purposes of satisfying himself as to the correctness or propriety of decision taken by the Director General under the foregoing sub-rules and under clause (b) of sub-rule (2) of rule 15, and may pass such order as deemed fit in each case.
  • The Chief Minister may suo-moto or otherwise call for record of any case or enquiry pending or finalized, for the purposes of satisfying himself as to the correctness or propriety of decision taken by any authority under these rules and may pass such orders as deemed fit in each case.
Who is the administrative head of this Establishment? Top
Presently ACE is under the control of Chief Secretary Punjab.  
Is the ACE also responsible as an agency to investigate the cases of National Accountability Bureau (NAB)? Top
NAB may utilize the services of ACE regarding the investigation of their cases/references.  
Why the ACE does not adopt the same laws of the NAB ordinance? Top
ACE is a provincial agency and has its own laws/rules for conducting enquiries/cases regarding provincial subjects.
What are the bottlenecks in the working of ACE ? Top
ACE is facing severe shortage of human, financial and material resources which are very minimal incomparison with NAB which decrease the working output of ACE. Unlike NAB, judiciary and police, mostly the officers in ACE are appointed on deputation basis and usually after getting better understanding and experience with ACE operations, they are transferred to other departments. The pay structures, allownces, vehicales and operating instuments are not parallel to Punjab police, judiciary and NAB.